Privacy Policy

Privacy Policy

Introduction

Welcome to https://truck-collision-lawyer-queens.nycinjuryaid.com (referentially, ‘our website’ or ‘we’). We are committed to maintaining a transparent and secure environment for our users while safeguarding their privacy. This Privacy Policy outlines our practices regarding the collection, usage, and protection of personal data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, South Africa’s, and other relevant state or regional data privacy laws.

Scope

This policy applies to all aspects of our website, including but not limited to:

However, please be informed that this policy does not extend to third-party platforms, applications, or services linked from our website, each of which has its own privacy policies governing user data.

Processing Activities

This Privacy Policy governs the following interactions:

  1. User Accounts: When you create and use an account on our platform as an authorized user.
  2. Website Visits: Any time you visit or interact with our websites, linked services, or online resources.
  3. Communication: Includes all forms of communication initiated by us, such as newsletters, emails, phone calls, text messages (SMS), or other messaging platforms.

Personal Data Collection

We collect diverse types of personal data, including:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Transaction details required for services rendered or products purchased.
  • Financial Information: Financial records, if relevant, to process payments or fulfill service requests.
  • Purchase Information: Data about the products or services you acquire from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when you access our apps or websites.
  • Location Data: Geographic location information provided by your browser or device.
  • Feedback and Reviews: Comments, suggestions, and reviews you share with us.
  • Social Media Information: Data obtained from social media platforms (if publicly available) for marketing purposes.
  • Product Information: Details about products or services you interact with on our platform.

We collect this data through various means: user input forms, account settings, browser interactions, analytics tools, and third-party service providers. Additionally, some personal data may be shared with us by third parties, bound by their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as secure login.
  • Preference Cookies: Used to remember user preferences and settings.
  • Analytics Cookies: Help us understand how users interact with our site, providing insights for improvements.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes collected, which may include:

  • Fulfilling service requests or processing transactions.
  • Complying with legal obligations and regulatory requirements.
  • Maintaining secure records and ensuring business continuity.

Once the purpose for data retention is no longer applicable, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

We have implemented robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for secure communication and data storage.
  • Access Controls: Restricting access to personal data based on roles and permissions.
  • Regular Audits: Conducting periodic security audits to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or a lower age limit as defined by applicable law). If we discover that a child has provided us with personal data, we will take steps to delete it from our systems and notify parents or legal guardians.

Your Rights (depending on your location)

In accordance with regional privacy laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Deleting your personal data upon request, subject to legal exceptions.
  • Restriction: Limiting the processing of your personal data under certain circumstances.
  • Portability: Obtaining a copy of your personal data in a structured format for use with another service provider.
  • Objection/Withdrawal of Consent: Objecting to or withdrawing consent for data processing activities.
  • Non-Discrimination: The right to be free from discrimination based on certain protected characteristics when exercising privacy rights.

To exercise these rights, please reach out to our privacy team via the contact information provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any queries related to privacy, data protection, unsubscribe requests, or other data-related inquiries, please contact us: